Support & Training
Remote Desktop Support
AvidWorks provides remote support for software and configuration issues after we set up remote access, saving Bakersfield and Kern County customers time.
After remote access software is installed, we can troubleshoot suitable software and configuration issues while you watch in real time. Hardware and connectivity problems may still require an on-site or drop-off appointment.
Service summary
Turnaround
Session length depends on the issue and whether the device can maintain a stable internet connection.
Pricing
Remote support starts at $60 per 30 minutes and requires remote access software first.
Service Area
Available for Kern County and beyond when remote support works for the issue.
What's Included
- Remote troubleshooting
- Software configuration
- Guided walkthroughs
- Appointment-based sessions
Common Use Cases
- Quick software fixes
- Settings adjustments
- Post-repair follow-up
- Ongoing tech support
Local Guides
Ready to get started?
Set up remote support access